Privacy Policy for Zoom Salone 

At Zoom Salone, your privacy and the security of your personal information are of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, book a service, or interact with our platform. By using Zoom Salone’s website and services, you agree to the terms outlined in this Privacy Policy. 

1. Information We Collect 

We collect various types of information to provide you with a better service. The data we collect includes: 

  • Personal Identification Information: This includes your name, email address, phone number, mailing address, payment information, and any other information you provide while booking services through our platform. 
  • Non-Personal Information: This includes data such as your IP address, browser type, device type, and location, which is used for analyzing usage patterns and improving our website. 

2. How We Use Your Information 

We use the information collected to: 

  • Process Your Bookings: We use your personal information to process bookings for hotels, tours, car rentals, and holiday homes. 
  • Communication: We use your contact information to send you booking confirmations, updates, promotions, and other important notifications related to your bookings and our services. 
  • Improve Our Services: The information we collect helps us analyze user preferences, enhance the functionality of our website, and provide you with a more personalized experience. 
  • Customer Support: To assist you with your queries and resolve any issues you may have with your bookings, we use your contact and account details to provide support. 

3. Cookies and Tracking Technologies 

We use cookies and similar tracking technologies to collect data on how you interact with our website. These cookies help us enhance your user experience by: 

  • Remembering your preferences and settings for future visits. 
  • Analyzing traffic patterns and user behavior on our website. 
  • Improving the performance and functionality of the site. 

By using our website, you consent to the use of cookies. You can control cookie preferences through your browser settings, but please note that disabling cookies may affect your experience on the site. 

4. How We Share Your Information 

We will not share your personal information with third parties except under the following circumstances: 

  • Service Providers: We share your information with third-party service providers (such as hotels, car rental agencies, tour operators, etc.) to complete your bookings and provide the services you requested. 
  • Legal Requirements: If required by law or to comply with a legal process, we may disclose your information to authorities or legal bodies. 
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. 

Note: Zoom Salone does not sell, rent, or lease your personal information to third parties for marketing purposes. 

5. How We Protect Your Information 

We take the security of your personal data seriously. Zoom Salone implements industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include: 

  • Data Encryption: We use encryption technology (such as SSL/TLS) to protect your personal information during transmission. 
  • Access Controls: Only authorized personnel have access to your personal data, and we have procedures in place to ensure that it is securely stored. 

However, no method of online transmission or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information. 

6. Your Data Protection Rights 

As a customer, you have the following rights regarding your personal information: 

  • Right to Access: You can request access to the personal information we hold about you. 
  • Right to Rectification: You can update or correct your personal data if it is inaccurate or incomplete. 
  • Right to Deletion: You may request the deletion of your personal information, subject to certain conditions and legal obligations. 
  • Right to Object: You can object to the processing of your personal data for marketing purposes or any other legitimate interest. 
  • Right to Data Portability: You can request a copy of your data in a structured, commonly used format. 

To exercise any of these rights, please contact us at support@zoomsalone.com. 

7. Third-Party Links and Services 

Zoom Salone may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review their privacy policies before providing any personal information. 

8. Payment Security 

For your safety, Zoom Salone does not process payments directly through the platform. Payments are processed only through the third-party service providers (such as hotels, car rental companies, or tour operators). We do not store or process payment information on our site. 

We strongly advise customers to make payments directly to the service providers listed on Zoom Salone’s platform. Do not make any payments to unauthorized third-party accounts or individuals claiming to represent Zoom Salone. We are not responsible for any transactions outside of the official payment channels provided by the service provider. 

9. Children’s Privacy 

Zoom Salone’s services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we discover that we have inadvertently collected information from a child under 18, we will delete such information as quickly as possible. 

10. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. When we make changes, we will update the date at the bottom of this page and notify you if significant changes are made. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. 

11. Contact Us 

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at: 

  • Phone: +232 74727272 

Thank you for trusting Zoom Salone with your personal information. We are committed to safeguarding your privacy while providing you with the best possible service. 

Effective Date: 01/01/2024 

This Privacy Policy will help users understand how Zoom Salone handles their personal information, maintains security, and ensures transparency regarding the data collected and how it is used.